Our Provider apps are on Epic’s App Orchard, with more coming soon:
Say goodbye to false positive and annoying workflow-intruding alerts! Hiteks supports alerting on only the most valuable cases clinically for decision-making including those with revenue cycle and quality implications. We help improve clinician satisfaction with their EHR system through advice provided within workflows, which results in more efficient actions including fewer clicks, less typing and patient-specific advice from summarized evidence.
Higher usability means happier physicians, physician assistants, medical assistants, scribes and nurses, providing more time for patient care with fewer frustrations. Hiteks also creates a safer healthcare environment for patients, providing timely and accurate notifications to clinicians for acute and chronic conditions like Sepsis and Heart Failure, among others.
The Rapid Evolution of Health IT
We are witnessing a transition in the healthcare industry. As the medical community continues to release new research and innovative technology, the standard for quality care grows at an exponential rate. What is possible today was but a distant objective ten years ago, especially in information technology’s ability to support complex clinical workflows. The expectations we have for physicians is efficient and high quality care. Only advanced EHR systems with the support of Hiteks can achieve these levels of efficiency and quality.
The demand for high quality care at an affordable rate continues to grow. The first step is to develop a more efficient physician documentation system so that physicians and hospital systems can maintain and grow their revenues to continue to provide care. Documentation improvement that is not limited to voice recognition tools, rather built into the DNA of the EHR system is the key. The EHR systems now allow for more effective and thorough documentation improvement from any data entry modality (typing, transcription services, voice) and streamlined CDI/HIM queries, which do not interfere with care workflows. They do this through working with Hiteks, which allows users to stay in the EHR using a best-of-breed integrated solution instead of using other platforms from speech engine vendors, which attempt to couple voice recognition with clinical NLP.
Hiteks gives physicians Computer Assisted Physician Documentation (CAPD), allowing them to place more attention on their patient and less on their paperwork. For example, AdvocateMD and ConcurDI automatically sift through the bulk of physician narratives about patients and locate ICD-10, procedure, medication justification and other opportunities using logic for inpatient, ED and Ambulatory settings.
View our CAPD Explainer Video (for Physicians and CDI/HIM Specialists):
Higher Quality Care
Cutting Sepsis detection and diagnosis from hours to minutes is no easy feat. Advising on management steps for antibiotic selection and dose titration is ripe with challenges of appropriately interpreting guidelines for individual patients. Quality improvement at the point of care requires speed, accuracy and client configurability.
Sepsis has a rapid onset that worsens dramatically within minutes that physicians do not treat it. But since symptoms resemble those of a number of other acute illnesses (known as confounders), diagnosing sepsis can take hours or days. There are many distractions including constantly updated data points for vital signs, labs, medications, organ system dysfunction from other acute or chronic conditions and infection sources that physicians must explore before arriving at the conclusion that the patient is in fact suffering from Sepsis. Consequently, many Sepsis diagnoses are under-managed and result in significant morbidity and mortality. Sepsis claims the lives of over 750,000 patients in America per year. And that’s just accounting for those who are in hospitals. Meanwhile, the cost of treatment, due in part to the incongruity between diagnosis and treatment, is among the most expensive of any condition. One publication estimated a yearly cost of up to $20 billion.
But we are in the midst of an information technology revolution. With the resources we now have available to us, there is no reason why this crisis should persist in American hospitals. The time has come to make a change. Healthcare providers not only have the capacity, but the duty to protect those patients who are at risk of losing their lives to sepsis. If the greatest challenge a physician faces regarding sepsis treatment is time, then time is what they shall have.
Introducing VigilantQA, Hiteks’ real-time quality improvement solution reduces false positives from existing alerting systems, and enhances high-risk management according to established or local variations of guidelines for quality conditions. By incorporating VigilantQA into hospital, ED and ambulatory areas, hospitals have the capacity to eliminate an age-old problem and save countless lives across the nation. VigilantQA transforms the process of detecting, diagnosing and treating Sepsis, Heart Failure and other important quality conditions.
View our Insight Care Pathways Explainer Video:
How VigilantQA Sepsis Surveillance Works
This groundbreaking medical software reads all the EHR documentation and discrete data and applies algorithms that allow for automated, real-time surveillance of patients. VigilantQA then provides advice delivered into the EHR workflows on treatment interventions for antibiotic selection, follow-up labs and fluids. It also helps the EHR system deliver alerts to the appropriate staff when the patients are first showing signs of SIRS plus infection source identification, along with the follow-up required to close the loop with the Performance Improvement department who are responsible for reporting and QA. Hiteks software also accommodates predictive learning and site-specific algorithms which may be desired based on the experience of the customer.
How VigilantQA Will Influence the Future of Medicine
The mortality rate for one of the most efficient killers that American hospitals have seen in years will soon drop significantly. Physicians will now have the ability to monitor their patients in real-time for quality conditions with patient-specific advice tied to guidelines, allowing them to focus their efforts on responding in time to produce promising results. Patient safety and satisfaction will increase, more people will go home happier and healthier, and hospital systems will have substantially weakened problems that annually cost the lives of hundreds of thousands of individuals.