Question 1

What is Queryless CDI?

Accepted Answer

Queryless CDI™ provides proactive point-of-care documentation. Physicians receive real-time prompts within Epic's NoteReader CDI and Diagnosis Aware Notes (DAN), helping them capture accurate details as they write — before signing the note or discharging the patient. With CAPD suggestions embedded directly in the physician's workflow, documentation errors and missed diagnoses are minimized.

Question 2

How does Queryless CDI work in the physician's workflow?

Accepted Answer

No more interruptive post-discharge queries. Physicians work uninterrupted within Epic, with prompts aligned to their clinical logic, reducing addendums and streamlining CDI processes. Physicians receive real-time prompts within Epic's NoteReader CDI and Diagnosis Aware Notes (DAN), helping them capture accurate details as they write — before signing the note or discharging the patient.

Question 3

Does Queryless CDI work in ambulatory settings?

Accepted Answer

Queryless CDI™ isn't just for inpatient care. It powers tailored workflows for CDI specialists (CA-CDR) and ambulatory care teams, ensuring documentation integrity across all settings. Yes — it is available in both ambulatory and inpatient environments, and automation reviews 100% of patient charts through Epic.

Question 4

What is CAPD360 Insight?

Accepted Answer

CAPD360 Insight is a NoteReader focused on improving documentation quality, clinical time-efficiency, and reimbursement. Providers receive prompts in the EHR during documentation, and CDI moves unanswered queries to provider inboxes — supporting both concurrent documentation and post-hoc review. Complete provider documentation for quality rankings and compliant reimbursement.

Question 5

How does CAPD360 work in the workflow?

Accepted Answer

Providers receive prompts in the EHR during documentation, and CDI moves unanswered queries to provider inboxes — supporting both concurrent documentation and post-hoc review. Epic's only embedded Note Editor within the EHR note screen. Complete provider documentation for quality rankings and compliant reimbursement.

Question 6

What are the compliance practices?

Accepted Answer

Compliant query practices follow nine AHIMA/ACDIS guidelines, including memorialization, non-leading language, and clinical indicators. Regular updates address compliance, with quarterly proposals incorporating client requests and national guidelines such as AHIMA; the current library contains 70 queries. Rejected queries are stored in Epic with full audit functionality, and queries become part of the medical record.

Question 7

What is the Sage 360 platform?

Accepted Answer

Sage 360 is the HITEKS platform for documentation integrity across the care continuum — delivered natively inside Epic. Real-time, queryless CDI inside Epic captures the right diagnoses at the point of care, before the note is signed. HITEKS offers a flexible, cloud-based hosting environment with dedicated servers; no client hardware required.

Question 8

Who powers Epic NoteReader CDI?

Accepted Answer

Powering NoteReader CDI. Inpatient: CAPD360 Insight & CA-CDR. Real-time, queryless CDI inside Epic. Capture the right diagnoses at the point of care, before the note is signed. HITEKS Insight Real-Time Intelligence incorporates a range of products to create a suite of tools for the health care provider, differentiated by its high usability and EHR integration.

Question 9

What are the platform's key features?

Accepted Answer

Cloud-based platform. This reduces IT implementation complexity and enhances ongoing support. Health professionals are now able to manage information at a rate that is unprecedented, streamlining information and workflow to the right caregivers through their EHR using multiple workflow-friendly options. By activating HITEKS, physicians can support better decisions by having better real-time data in the chart.

Question 10

What risk-adjustment workflows does HITEKS support?

Accepted Answer

Outpatient & Peri-Operative Risk Adjustment. Extending HITEKS risk-adjustment intelligence into outpatient and peri-operative workflows. Queryless CDI™ isn't just for inpatient care. It powers tailored workflows for CDI specialists (CA-CDR) and ambulatory care teams, ensuring documentation integrity across all settings, across the care continuum.

Question 11

How does HITEKS capture risk-model diagnoses?

Accepted Answer

Hospital quality rankings are driven by risk models — and risk models are driven by documented diagnoses. HITEKS captures the diagnoses behind those rankings in real time, at the point of care, inside Epic, so the clinical picture in the chart matches the clinical picture at the bedside.

Question 12

Why do risk models matter?

Accepted Answer

These risk models power AHRQ Patient Safety Indicators, CMS value-based payment, and US News & World Report rankings. When the diagnoses behind them are captured accurately in real time, your quality rankings reflect the care you actually deliver. The risk models behind your quality rankings, captured in real time.

Question 13

What sets HITEKS apart?

Accepted Answer

We interface at the point of care in real-time, where the clinical data is entered, then improve documentation and upload the data automatically into existing workflows for reimbursement submission and quality reporting. The focus of HITEKS is to empower healthcare professionals and organizations to make decisions to improve the quality of care and ensure justification of inpatient and ambulatory revenues.

Question 14

What resources are available?

Accepted Answer

HITEKS white papers on CAPD and documentation quality, video animations of the clinical NLP platform and EHR integration, plus the HITEKS blog and FAQ. Video animation of how HITEKS makes clinical data from documentation accessible in real-time to support interoperability. Video animation of how HITEKS improves the speed and quality of Problems, Medications and Allergies for the EHR-integrated solution.

Question 15

How can I contact HITEKS?

Accepted Answer

Get in touch with HITEKS: book a demo, request a white paper, or reach the team in Madison, Wisconsin. Phone +1 (212) 920-0929 or info@hiteks.com. Drop by and talk. Don't see your question here? Ask our team. Subscribe to our Newsletter.

Frequently Asked Questions

Queryless CDI

CAPD360

Platform / NoteReader

Risk Adjustment

Working with HITEKS

Frequently Asked Questions

Queryless CDI

01What is Queryless CDI?

02How does Queryless CDI work in the physician's workflow?

03Does Queryless CDI work in ambulatory settings?

CAPD360

04What is CAPD360 Insight?

05How does CAPD360 work in the workflow?

06What are the compliance practices?

Platform / NoteReader

07What is the Sage 360 platform?

08Who powers Epic NoteReader CDI?

09What are the platform's key features?

Risk Adjustment

10What risk-adjustment workflows does HITEKS support?

11How does HITEKS capture risk-model diagnoses?

12Why do risk models matter?

Working with HITEKS

13What sets HITEKS apart?

14What resources are available?

15How can I contact HITEKS?