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Queryless CDI, native to Epic.

Meet Dr. Hoo — HITEKS proactive, point-of-care documentation intelligence. Reduce queries, enhance accuracy, and improve workflows — all within Epic.

Powers Epic Native CDI
Available in Epic Toolbox
Dr. Hoo, the HITEKS owl mascot in a lab coat

The HITEKS advantage

Built inside the workflow, not beside it

01

Seamless Transition

Shift from 3rd party CDI point solutions without disrupting a single workflow. HITEKS deploys directly inside Epic NoteReader CDI where physicians and CDI teams already work.

02

Built for Improved Usability

Real-time evidence-based guidance engages your entire care team, physicians and CDI specialists alike, from one shared documentation infrastructure. No extra clicks or context-switching means physician engagement above 90%.

03

Fewer False Positives and Incomplete Queries

Nudges are generated from the full clinical picture and backed by AI-sourced linked evidence: notes, labs, vitals, and medications, cutting noisy alerts and query volume up to 95%.

50+
Hospitals
500+
Clinics
Nationwide
Coverage
Sage 360

One platform. Two families.

Sage 360 is the HITEKS platform for documentation integrity across the care continuum.

Powering NoteReader CDI

Inpatient: CAPD360 Insight & CA-CDR

Real-time, queryless CDI inside Epic. Capture the right diagnoses at the point of care, before the note is signed.

New

Outpatient & Peri-Operative Risk Adjustment

Extending HITEKS risk-adjustment intelligence into outpatient and peri-operative workflows.

Sage 36001

Workflow

  • Real-time documentation guidance and clinical evidence inside Epic workflows
  • Nudges Physicians while documenting and CDI Specialists reviewing encounters
  • Continuously analyzes the patient record for new clinical indicators and medical evidence to surface CDI Nudges
  • Delivery-ready CDI Nudge generated with compliant query, linked evidence, and documentation recommendations
  • One-click query delivery to physicians inside standard Epic workflows
  • Specificity and missed diagnoses captured at the point of care before signature
95 - 99%documentation accuracy
Up to 95%automation
80%cost savings
Sage 36002

Administrative burden

  • Engage the entire care team, physicians and CDI, from the same documentation infrastructure
  • Extend Epic’s native NoteReader CDI capabilities with AI-powered evidence-based documentation Nudges
  • Point-of-care model drives high physician engagement while significantly reducing provider burden
  • Expand the reach of CDI enabling increased coverage on higher-value and more complex cases
  • Significantly fewer retrospective and post-discharge queries
  • Enhanced reimbursement, reduced revenue leakage, and fewer denials
100-400%productivity increase
Over 90%physician engagement
Over 40%physician CDI burden cut

Why HITEKS

Queryless CDI™

Get the coding right the first time with Queryless CDI

HITEKS CAPD360 Insight eliminates the need to click and wait for results by enabling real-time provider-to-provider communication. All of this can be done quickly and easily from within your Epic EHR, without interfering with physician's daily tasks. The CDI team maintains control at all times.

We reduce the need for doctors to receive CDI queries or clarifications. Our solution provides efficiency in workflow during patient visits without interfering with physicians' daily tasks and enhancing Epic's latest features.

HITEKS
Queryless CDI™

Real-time provider-to-provider communication

Quickly and easily from within your Epic EHR — the CDI team maintains control at all times.

Testimonials

"HITEKS has been more than just an efficiency solution for our CDI Specialists and physicians. Their ability to customize queries and provide them inside Epic at the point of care while physicians are still writing their notes is a true asset to Rush. In addition, HITEKS fills the gaps provided by other CDI tools, which help us with prioritization and query writing, by serving to capture the physicians attention to their individual notes before they save/sign, as well as distribution of automated queries to the entire care team, allowing medical residents, hospitalists and specialists to respond according to their patient-specific knowledge and availability. The ROI for HITEKS is justified by the timely DRG shifts, where physicians respond immediately to queries, or satisfy queries in subsequent documentation within a few minutes."

— Physician
Rush University Medical Center

"With a physician-centric approach to improving documentation, HITEKS gave us the ability to empower our physicians with timely and accurate information to improve diagnosis specificity and validity. With training on how to best respond within their EHR workflow, physicians engaged heavily with the systems automated queries so that we could cover the entire chart and fill in our 40% gap in reviewing patient charts manually."

— CDI Manager
Vidant Health

"Before HITEKS it was like pulling teeth to get the residents to complete the documentation to satisfy the CDI queries. Ultimately, after 3 steps of escalation, I as the attending would need to go into the documentation and take the extensive time required to complete them myself or to hound down the residents to complete them. However, after HITEKS I'm finding it so easy to complete the CAPD queries myself as part of my progress note, even though we still want to have the residents complete them. As new residents come on board, we are showing them why it's important to address the queries in a timely manner and with HITEKS how easy it is to complete them."

— Attending Physician
Tufts Medicine

"When our quality rankings in US News & World Report needed strengthening, we looked for a solution that would help us address the specific chronic diagnoses that impacted the outcomes. HITEKS had experience in capturing these diagnoses in real-time through Epic. Adding HITEKS on top of our other CDI solutions allowed us to not lose our focus in CDI through manual approaches, and allowed us to meet the important needs of identifying the quality diagnoses to boost our rankings."

— Director of Neurology
Midwest Hospital System
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