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Medical Documentation Software, Clinical Documentation Improvement, CDI Clinical Documentation Improvement, CDI Program, Insight

CAPD360 Insight

HITEKS is the Only Embedded Epic EHR Editor Focused on Improving Documentation Quality, Clinical time efficiency, and Reimbursement

Epic’s Gold Standard CDI Workflow App

Epic’s ONLY Embedded Note Editor within the EHR note screen.
Complete provider documentation for quality rankings & compliant reimbursement

Realize the Power of Concurrent, Proactive CDI

Embedded Editor


Care Team Mode

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Physician Workflow with CAPD360

Epic-Integrated Tools

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Greater Physician Engagement

Prompt in EHR

Concurrent Documentation

(while they are documenting)

In the
Visit note

  • 321% query compliance before discharge
  • >120 CC/MCC/HCC/Quality Queries
  • 50% Fewer Denials due to Changed Doc
  • Proven 3% Revenue Increase

Manual or No Concurrent System (without HITEKS)

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Current Inefficient Process


Post-hoc Documentation

Manual follow-up required

added to the

Payer denials Lost Physician time
Delayed and Reduced Revenue Cycle Missed capture of Chronic Diagnoses

Revenue Opportunities

  • The sooner the physician receives a query, the sooner and more accurately they are to respond.
  • Revenue increases are 3% per queried account (~30%) = ~$10,000 per inpatient bed.
  • All HITEKS clients have their Medicine CMI > 50% nationally.
guidelines for achieving

Compliant Query Practices* Followed by HITEKS

  1. All queries are memorialized
  2. Query titles and suggestions are not leading.
  3. Query formats follow the Guidelines.
  4. Provider queries include relevant clinical indicator(s).
  5. Undocumented diagnoses are not specifically suggested.
  6. Choices provided as part of the query reflect patient-specific conclusions.
  7. Prior information from other encounters is limited.
  8. Links are provided to access the clinical indicators.
  9. Impact on reimbursement, payment methodology, quality. metrics or severity of illness are not indicated in the query process

PowerBI Reporting Dashboard:
Query Summary


PowerBI Reporting Dashboard:
Response Times

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PowerBI Reporting Dashboard: Response Summary

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The HITEKS Difference

  1. 100% Proactive vs Reactive to boost CMI & Revenues.
  2. Over 120 query customizable query templates.
  3. Real-time, fully formed autonomous and compliant.
  4. Embedded in Epic workflow.
  5. Proven reduction in provider burden and response.
  6. No additional software or hardware.