Key Features of Insight Real-time Intelligence
Our products are optimized for your current EHR environment and scalable to meet your future workflow and informational needs with good and timely data. HITEKS currently develops and deploys integrated solutions with the EHR (e.g. Epic) which are targeted to the provider groups who are seeking real-time point-of-care feedback. We have focused on decision support to support better coding and quality improvement using the products below:
Insight: Real-time Intelligence Solutions
ENTERPRISE SERVICE ARCHITECTURE
Based on our client successes we along with our clients have identified this ROI for our products:
1. Documentation Improvement, Diagnosis Optimization and Reimbursement for better Revenue Cycle for Inpatient Accounts: We close the 40% gap in Physician Workflow coverage and result in significant increase in revenues from DRG shifts
2. Outpatient CAPD improves RAF Scores for covered patients by 24% and E/M Level reimbursement by 17%
3. Physician support for clinical guidelines in Heart Failure, major cardiovascular events, infections and cancer reduces variability in care for important conditions and increases adherence to peer-reviewed and accepted standards in care which becomes reflected in their documentation
HITEKS offers a flexible hosting environment that allows for workload scalability through HITEKS’ dedicated servers which communicate instantly in closed sessions with the EHR workflows. Because we’re in the cloud, hardware resources by our clients are not needed. We scale up or down to meet customer demand and service utilization requirements. Our cloud-hosted offering allows for secured PHR information exchange in accordance with HIPAA (ISAE 3402 / SSAE 16 Type II SOC 1 compliant).
The real-time nature of the interaction between HITEKS and the patient record allows for HITEKS to solicit and return EHR workflow-based and patient-based specific guidance that doesn’t slow down clinicians.
We interface at the point of care in real-time, where the clinical data is entered. From there we help to improve documentation and upload the data automatically into existing workflow for reimbursement submission and quality reporting. The goal of our technology is to improve physician workflow, revenue capture and quality documentation and reporting. The basis of HITEKS’ solutions to physician data-entry and documentation improvement is our proprietary Natural Language Processing (cNLP) engine. This software process utilizes state of the art cNLP featuring sub-second processing of free text delivered as a hosted service. The
extracted data is then returned and placed in the appropriate structured fields in the EHR. This processing not only includes structured data extraction but also analysis of the data for appropriate reconciliation, coding and quality abstraction.
Using algorithms clinically proven in millions of records, a clarification is sent instantaneously to the physician at the point of care in real-time. This enables the physician to correct documentation in real-time as well as become informed of the latest recommendations for their patients at different points in the clinical workflow. The real-time nature of the interaction between HITEKS and the clinician allows for HITEKS to solicit workflow-based and patient-based specific feedback from the physicianthat otherwise would be difficult to obtain.