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"The CAPD360 Insight platform is a keystone of our DRG reimbursement methodology. The ability to query physician-level data at the click of a button, without waiting for pull reports, has been a game changer in our CMI and MAC compliance efforts.”

Vidant Health

“The HITEKS team is great to work with. They are very responsive to our needs and make sure that we understand any new features so that we have no issues using them. The product has helped us identify areas of opportunity that we had not previously been able to see. The biggest win for us has been the increased physician satisfaction in response times and the positive impact this has had on patient care.”

UW Health

“CAPD360 has been a tremendous asset. It allows us to identify and flag potential cases for our CDI team so that they can manage their caseload more effectively.”


“Initially, we had reservations about overwhelming our CDI team with queries. However, the impact of CAPD360 Insight has led to faster query generation by our CDI Specialists, faster chart review, higher compliance for physician responses, and direct querying to our physicians. The results so far have been exceptional in that we have greater physician satisfaction, greater CMI impact from DRG shifts, increased patient complexity through co-morbidity diagnosis capture with higher RAF, and greater quality scoring.”

Tufts Medical Center