While the impact of Medical Scribes on physician workflow and documentation has been well documented with several articles over the past few years (see below links), the impact of A.I. and CAPD is just now being realized and measured.
Since A.I. and CAPD (Computer Assisted Physician Documentation) are the latest technology enhancements to physician workflow, Hiteks has embarked on fully measuring the impact of its Insight: Real-time Revenue Rescue platform on workflow and documentation. A study in 2018 is being organized which includes the following considerations, and Hiteks is providing its A.I. and CAPD software at no charge during the course of this study:
Inclusion Criteria: Institutions using Epic versions 2015 or 2017 and who have employed Medical Scribes as part of their workforce for at least 12 months
Study methods: Measuring the before-and-after impact of using Hiteks powering Epic’s NoteReader and/or NoteReader CDI software tools in these 3 areas:
- Reimbursement per physician
- Query rate per physician
- Down-coded charts