“One Size Does NOT Fit All” and “Doctors Do NOT Like to Change The Way They Document”
These are the 2 mantras that define the HITEKS approach to clinical documentation integrity.
In healthcare, a one-size-fits-all approach rarely works. Recognizing the unique needs of each hospital, our solutions are designed to be highly adaptable, providing fully configurable CAPD and CDI workflows to suit the specific requirements of every Epic client.
We are proud to be the only vendor offering this level of customization and precision. Let’s examine further the details on HITEK’s versatility.
Customizable Solutions
Understanding the diversity in healthcare settings, our technology stack integrates seamlessly with an existing Epic system. Whether managing a large academic center or a community hospital, our solutions are tailored to meet your unique needs.
Powering NoteReader CDI
Our advanced technology powers NoteReader CDI, delivering real-time, compliant queries for quality and revenue integrity. CAPD360 ensures providers receive and respond to documentation prompts while engaged in their notes, using health-system-defined rules and machine learning algorithms to generate clinical documentation prompts for improved accuracy and compliance.
High Physician Engagement
With customizable solutions, 70% of doctors read and respond to document clarifications while still in their Note, before saving or signing. This immediate interaction ensures documentation is accurate and complete, reducing the need for retrospective queries and streamlining overall workflow efficiency.
Enhancing US News and World Report Scores
Accurate and complete clinical documentation can significantly improve performance metrics, including US News and World Report scores. Ensuring documentation reflects the high quality of care provided enhances your reputation and standing within the healthcare community.
HITEKS Solutions Overview
CAPD360 – AI Co-pilot for Physicians
CAPD360 works seamlessly with Epic’s NoteReader CDI, delivering real-time, compliant queries and suggested responses. Leveraging defined rules and advanced machine learning algorithms, it generates clinical documentation prompts that providers can access and respond to directly within their EHR notes, ensuring accuracy and compliance.
CA-CDR360 – AI Co-pilot for CDS
CA-CDR360 supports CDI Specialists by prioritizing CDI opportunities based on revenue and quality impact. It improves CDS workflow efficiency by analyzing entire charts and medical data, automating many queries, and enabling CDS to focus on high-impact opportunities. The result is better documentation, higher query throughput, and improved charge capture and quality metrics.
Comprehensive Query Library
Our library includes over 120 diagnoses for inpatient CDI workflows, with the ability to add more on-demand. The designer tool simplifies the creation and modification of queries, enabling tailored solutions for each hospital system. This capability has built the largest library of automated CDI queries in the industry.
Quantifiable Benefits:
- Reduces Provider Burden: Decreases the need for retrospective, post-discharge documentation queries. HITEKS was founded by physicians who always kept workflows in mind. HITEKS CAPD360 Insight™ for Epic NoteReader CDI, our flagship technology solution, is designed to streamline clinical workflows and reduce the administrative burden on physicians. By integrating directly and natively into Epic EHIR, HITEKS offers several unique benefits for physicians and CDI specialists that streamline workflows.
- Real-Time Clarifications: All CAPD clarifications/queries are presented in real-time when the patient is top-of-mind.
- High Response Rate: 70% of CAPD suggestions are read and responded to before note-signing.
- Reduces Retrospective Queries: Produces a 35-50% reduction in retrospective queries to providers.
- Increases CDI Capture Rate and Revenue: Better documentation leads to increased charge capture, potentially increasing revenue by $10 – $50 million per year.
- Return on Investment (ROI): ROI ranges from 6-20X+.
- Reduces Denials: Decreases inpatient care denials by 25% through improved clinical validation and documentation.
Why Choose HITEKS?
Unlike certain types of hats and clothing, technology in healthcare is not one size fits all and this is especially applies to CAPD and CDI workflows. We don’t require to hospitals to change their workflows to fit our system, but rather the other way around. HITEKS is flexible and customizable.
- Configurability: Tailored workflows to fit your specific needs.
- Compliance: Ensures your documentation meets all regulatory requirements.
- Efficiency: Streamlines documentation processes, saving time and resources.
- Quality: Enhances the accuracy and completeness of clinical documentation.
- Engagement: Promotes high physician engagement for better documentation practices.
Experience the difference with tailored, configurable CAPD and CDI workflows and enhance documentation with precision and excellence.
Learn more about transforming clinical documentation processes. Visit our website or contact us today to schedule a demo and see how configurable solutions can meet your specific needs.