New York, NY, September 6, 2018 – Hiteks Solutions Inc. announced today that they have upgraded their Artificial Intelligence (A.I.) and Sub Second Natural Language Processing (NLP) solutions to incorporate Clinical Decision Support (CDS) triggers which allow for clinical documentation improvement (CDI) to be delivered not only within the note writing and review process for physicians but also at key “trigger” points in the clinical workflow such as Signing Orders and Opening Patient Charts. The new CDS triggers in the clinical workflow ensure that important reimbursement and quality-related findings do not get missed. More importantly, physician time spent reviewing CDI queries and quality alerts is reduced due to the reduction of back and forth navigation within the patient chart. CDI and HIM queries can otherwise consume excessive time and result in low compliance amongst physicians. All current Hiteks clients are eligible to receive this upgrade at no charge within their Production Epic EHR system to take advantage of this cutting-edge capability.
Hiteks’ Insight Real-time IntelligenceTM suite of tools is engineered to support real-time computer-assisted physician documentation (CAPD) through the processing of clinical data with automated alerts and queries to physicians. The first-generation software architecture produced in 2013 targeted CDI and Quality suggestions to the physician in areas such as Sepsis, Heart Failure, Pneumonia, Kidney Failure, and a host of other inpatient and ambulatory Pediatric and Emergency conditions. The new upgrade is the second-generation improvement not offered by competitors and incorporates the full integration with Epic’s CDS Hooks and BPA Framework to leverage the additional workflow triggers. Now physicians can receive the alerts both within the NoteReader CDI module (which is during the note writing and review workflow), as well as the CDS/BPA modules which allow the suggestions to be delivered when physicians sign orders and open the patient chart.
With the latest CDS upgrade, users will be able to apply additional CDI logic in inpatient, ambulatory, pediatric and emergency department settings where the need to target physicians comes in different points of the workflow. For example, whenever the order for an imaging procedure or medication is not supported by a clinical diagnosis in the note or diagnosis list, an alert will fire when the physician goes to sign her orders to inform the physician of the need for an updated diagnosis, and also offer the relevant evidence of the discovered documentation deficiency. In another instance, a physician will open up a chart which has been determined to require additional attention due to newly received diagnostic test results for Sepsis, and if there is a mismatch between the physician’s stated diagnosis (e.g. Severe Sepsis) and the computerized diagnosis (Septic Shock), then the labs/meds/vitals and organ system dysfunction evidence will be shown for confirmation of the diagnosis. Other solutions only apply their CDI to the Notes and fail to reach the physician at these important additional clinical workflow data entry points where this added clinical decision support efficiency greatly benefits quality initiatives and revenue cycle management.
Hiteks’ Insight suite of software solutions embedded within Epic includes AdvocateMD Powering NoteReader for improved “Front-End” Physician CDI Specificity through better Problem List Management and Automated Epic Diagnosis Calculator. Hiteks also provides VigilantQA Sepsis Surveillance to reduce the time to identify Sepsis, Severe Sepsis and Septic Shock cases, and ConcurDI For NoteReader CDI for “state of the art” CAPD featuring Real-Time Automated CDI Queries. The latest CDS upgrade allows for all of these tools to function as a coherent unit and offers the most flexibility for the physician to leverage Hiteks’ configurable CDI and Quality query library with the greatest out-of-the-box queries and ability to quickly create new ones compared to competitors.
Hiteks is a leading provider of hosted EHR-integrated Real-Time Decision Support software solutions. These Hiteks work flow solutions reduce the time a physician has to spend in the EHR while providing physicians instantaneous specificity clarifications through real-time feedback at the point of care for improved “Front-End” Physician CDI. Tens of thousands of clinicians nationally are using Hiteks hosted cloud services. Hiteks’ software reviews all the relevant discrete and Note data to automatically provide feedback to the clinician in the EHR in less than one second. For more information, please visit www.hiteks.com or https://apporchard.epic.com.