Massive advancements and ground-breaking discoveries in the artificial intelligence (A.I.) field are changing the landscape for many industries. However, and as strange as it may seem since implications are to potentially enhance health and save lives, the applications of A.I. in healthcare appear to be less common.
Apparently, the presence of high-tech in the healthcare industry seems to be limited to the equipment used in the O.R., the software in the IT department of every hospital and private practice and other gadgets for new innovative procedures.
And so, it looks like A.I applications that will be soon incorporated to the healthcare landscape are those related to patient engagement and communications. Right now, many doctors are relying on software and apps to communicate with patients, provide a higher quality of service and keep patients engaged.
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The creation of online patient portals boosts patient involvement and allows caretakers and patients to benefit from the information available on these easily accessible sites, whilst allowing physicians to establish thought leadership in patient discussions, as well as spotting possible health issues during the screening process.
Other tools gaining popularity amongst physicians are mobile apps. Both doctors and patients seem to be captivated by these user friendly apps that are in everyone’s pockets and allow both parties to benefit from many different functionalities from the palm of their hand. From booking doctor appointments to renewing prescriptions, there are apps helping increase patient engagement and improving communications with qualified physicians. However, few, if any, of these apps are leveraging A.I.
But with the rise of A.I. and machine learning in other industries it seems like the A.I. players of the healthcare industry are losing the race. In spite of tools like our Real-Time CDI software, the incorporation of A.I. in healthcare software and heavy-weight machine learning is developing at a slower pace compared to other industries. However, things will change sooner than later now that adoption of some research-based support tools (i.e. IBM Watson) are stepping into the A.I. health-tech race.
A.I. powered research protocols and new programs for oncologists might help win the battle against cancer in the near future. Additionally, a new generation of “cognitive assistant” with analytical reasoning capabilities and a wide range of clinical knowledge will be the answer to increase productivity and efficiency since repetitive work will be taken care of by these new technologies.
Also, the increasing usage of chat bots will help keep patients engaged and improve doctor-patient communications, making the most of online consultation and remote treatments.
As providers of real-time solutions for the healthcare industry we look forward to the development of better A.I. powered tools that can benefit health care professionals on every level. Hiteks´ Real-Time Communications for providers is a perfect example of how Hiteks will contribute to the A.I. field. To learn more about Hiteks and the solutions we offer, please call us at +1-212-920-0929